********Commissioned pieces must be given minimum 2 weeks to be completed. I require a 50% NON-REFUNDABLE deposit for all pieces of $50 or more. Upon completion of the piece, for those under $50, you will have two (2) weeks to complete payment, and then the piece will go on sale to the general public on my website. For all pieces over $50, you will have three (3) weeks to complete payment, and then the piece will go on sale to the general public, and your deposit will then become “store credit”, only applicable towards the payment of any of my other pieces. If you can not make your payments in time alloted, I ask that you please communicate this with me. If I do not receive any communication from you in the alloted time, I will continue forth with procedures.
Please contact me for information about wholesale.
*****String & HeArts is not responsible for any lost or stolen products. String & HeArts does offer a 1 yr warranty on the craftsmanship of the macrame pieces. If the knotwork, or clasp is damaged in any way, I will repair it. Please submit an email with your contact info and details of the issue or concern. The customer must cover the shipping one way, and String HeArts will cover the return shipping. All purchases must be done either in person with cash, online through Stripe, Venmo, Cashapp, money order, or by Western Union. ******